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SERPH ENTERPRISES.COM PRIVACY, SECURITY, YOUR INFORMATION SERPH-ENTERPRISES.COM RESPECTS YOUR
PRIVACY
Other than as described in this
Policy, we will not give any
information about you to others
without your express permission.
Information Collection and Use
Our Site uses forms in which you
give us contact information
(including your name, address,
telephone number, and email address)
so you can place orders, request
information and support, and make
product suggestions. For certain
services, we may also request a
credit card number, government
identification number, or other
financial information. We will then
create an account number for you.
We receive and store any information
you enter on our Site or give us in
any other way, including through
email, telephone, or other
communications with our customer
service department. If you contact
us for support, we will keep an
internal record of what support was
given.
We use your information to contact
you regarding functionality changes
to our products, our Site, new
Serph-Enterprises.com services, and
special offers we think you'll find
valuable. If you would rather not
receive this information, please see
the "Updating Your Information"
section below on how to change your
preferences.
We may also use your information to
present a co-branded offer with our
partners or affiliates. If we
collect information from you in
connection with a co-branded offer,
it will be clear at the point of
collection who is collecting the
information and whose privacy
statement applies.
We use information gathered about
you from our Site statistics (for
example, your IP address) to help
diagnose problems with our server,
and to administer our Site. We also
gather broad demographic information
from this data to help us improve
our Site and make your browsing and
purchasing experience more
enjoyable. This is not linked to any
personally identifiable information,
except as necessary to prevent fraud
or abuse on our system.
Our Site uses cookies to keep track
of your shopping cart and receipts.
We use cookies to identify you so
you don't need to log in each time
you visit our Site. The cookies are
linked to your customer number,
which is associated with the
information in your account.
This Site also contains links to
other websites. Unfortunately,
Serph-Enterprises.com is not
responsible for the privacy
practices or the content of such
sites.
Security
This Site has security measures in
place to protect against the loss,
misuse or alteration of the
information under our control.
Updating Your Information
You may alter your account
information or opt out of receiving
communications from us and our
partners at any time. We have the
following options for changing and
modifying your account information
or contact preferences.
Contact us online or You may send mail to
Serph-Enterprises.com at the
following postal address: 7650 S McClintock Dr Suite 103-435
Tempe AZ USA
Sending Emails
We use emails to communicate with
you, to confirm your placed orders,
and to send information that you
have requested. We also provide
email links, as on our "Contact
Us"
page, to allow you to contact us
directly. We strive to promptly
reply to your messages.
The information you send to us may
be stored and used to improve this
Site and our products, or it may be
reviewed and discarded.
Compliance with Laws and Law
Enforcement
We cooperate with government and law
enforcement officials and private
parties to enforce and comply with
the law. We will disclose any
information about you to government
or law enforcement officials or
private parties as we, in our sole
discretion, believe necessary or
appropriate to respond to claims and
legal process (including without
limitation subpoenas), to protect
our property and rights or the
property and rights of a third
party, to protect the safety of the
public or any person, or to prevent
or stop activity we consider to be
illegal or unethical. We will also
share your information to the extent
necessary to comply with ICANN's
rules, regulations and policies.
Third Party Service Providers
We may at times provide information
about you to third parties to
provide various services on our
behalf, such as processing credit
card payments, serving
advertisements, conducting contests
or surveys, performing analyses of
our products or customer
demographics, shipping of goods or
services, and customer relationship
management. We will only share
information about you that is
necessary for the third party to
provide the requested service. These
companies are prohibited from
retaining, sharing, storing or using
your personally identifiable
information for any secondary
purposes.
In the event that we use third party
advertising companies to serve ads
on our behalf, these companies may
employ cookies and action tags (also
known as single pixel gift or web
beacons) to measure advertising
effectiveness. Any information that
these third parties collect via
cookies and action tags is
completely anonymous. If you would
like more information about this
practice and your choices, click
here.
Supplementation of Information
In order to provide certain services
to you, we may on occasion
supplement the personal information
you submit to us with information
from third party sources (e.g.,
information from our strategic
partners, service providers, or the
United States Postal Service). We do
this to enhance our ability to serve
you, to tailor our products and
services to you, and to offer you
opportunities to purchase products
or services that we believe may be
of interest to you.
Contests/Surveys
From time-to-time, we may provide
you with the opportunity to
participate in contests or surveys.
If you choose to participate, we may
request certain personally
identifiable information from you.
Participation in these contests or
surveys is completely voluntary and
you therefore have a choice whether
or not to disclose the requested
information. The requested
information typically includes
contact information (such as name
and address), and demographic
information (such as zip code and
age level - note that you must be 18
or above to enter). We use this
information to notify contest
winners and award prizes, to monitor
site traffic, and to personalize our
Site.
We may use a third party service
provider to conduct these surveys or
contests. When we do, that company
will be prohibited from using our
users' personally identifiable
information for any other purpose.
We will not share the personally
identifiable information you provide
through a contest or survey with
other third parties unless we give
you prior notice and choice.
Tell-A-Friend
If a user elects to use our referral
service to inform a friend about our
Site, we ask the user for the
friend's name and email address.
Serph-Enterprises.com will
automatically send the friend a
one-time email inviting them to
visit our Site.
Serph-Enterprises.com stores this
information for the sole purpose of
sending this one-time email. The
friend may contact
Serph-Enterprises.com at to request
the removal of this information from
our database.
What Happens to my Personal
Information if I Terminate my
Serph-Enterprises.com Account?
When your Serph-Enterprises.com
account is canceled (either
voluntarily or involuntarily) all of
your personally identifiable
information is placed in
"deactivated" status on our relevant
Serph-Enterprises.com databases.
However, deactivation of your
account does not mean your
personally identifiable information
has been deleted from our database
entirely. We will retain and use
your personally identifiable
information if necessary in order to
comply with our legal obligations,
resolve disputes, or enforce our
agreements.
Changes in Our Practices
We reserve the right to modify this
Privacy Policy at any time. If we
decide to change our Privacy Policy,
we will post those changes to this
Privacy Policy and any other places
we deem appropriate, so that you are
aware of what information we
collect, how we use it, and under
what circumstances, if any, we
disclose it.
If we make material changes to this
Policy, we will notify you here, by
email, or by means of a notice on
our home page, at least thirty (30)
days prior to the implementation of
the changes.
Contacting Us
About Our Site
If you have any questions about our
Privacy Policy, the practices of
this Site, or your dealings with
this Site, please contact us at:
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